About Us
IK BPO Solutions Private Limited is registered at Saberwal House, 4th Floor, 55B, Mirza Ghalib Street, Taltala, Park Street, Kolkata 700016 West Bengal INDIA
This privacy policy explains how IK BPO Solutions Private Limited uses and protects all your data and information that is collected via Your Lifestyle Direct.
IK BPO Solutions Private Limited is committed to ensure that all your data is kept private and protected. If you are asked to provide any information for your identification when using this website, then we assure you that the information will be used only in accordance with the privacy policy followed by us.
I K BPO Solutions Private Limited (ICO registration number ZB518333) regarding our compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA 2018) and the Privacy and Electronic Communications Regulations (PECR) and to liaise with the Information Commissioner’s Office and UK data subjects.
Their contact details are:
I K BPO Solutions Private Limited, Saberwal House, 4th Floor, 55B, Mirza Ghalib Street, Taltala, Park Street, Kolkata 700016 West Bengal INDIA
IK BPO Solutions Private Limited might change the policy occasionally and any changes will be updated on this page.
You need to keep a check on this page to ensure that you are aware of the changes and acknowledge them. This privacy policy statement was last updated 15th March 2023.
How Do We Use Your Personal Information
We may from time to time supply your information to third parties for marketing purposes. The main purposes to which your data are put are to allow third parties to provide you with information about goods and services which they think may be of interest to you and/or to maintain any existing relationship they may have with you.
Such information may be provided by marketing communications or advertising which is tailored to your interests. These questions will be on behalf of companies who we will name at the end of the call and who will only contact you if you consent.
When you consent to us disclosing your personal information, those third parties who would wish to send you marketing communications or to advertise to you will fall into the following categories: Retail: Online retail, General stores, Automotive (including dealerships & accessories), Property, Home furnishings, Home improvement, Fashion and clothing and Telecoms and utilities. Finance: Pensions, Loans, Credit cards, Mortgages, Investments & savings. Insurance: Home, Car, Travel, Pet, Personal and other insurances. Travel: Holidays,
Hotel, Airlines and Travel booking. Lifestyle: Health & well-being, Fitness, Charities, Media & publishing companies, Leisure, Gaming, Legal Services, Educational Institutions.
Be assured that any such parties will only be allowed to use your data in accordance with The General Data Protection Regulation (GDPR 2018) and other applicable law relating to privacy. If you don’t want to share your details, you can ask us to stop at any time now or in the future.
Who Do We Share Your Information With?
Marketing Service Providers are companies who collect data from Data Controllers, such as ourselves, and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organisations we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict license terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organisations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels.
The Marketing Services Providers we work with include:
BlackB Financial Services Ltd http://blackbfinancialservices.com
Domestic Care and Repair Limited –
https://domesticcareandrepair.co.uk
Choose Leads Ltd – www.chooseleads.co.uk
In sharing your data with Marketing Services Providers, we rely on a lawful ground called ‘legitimate interest’, as our business depends on our ability to partner with third parties who process personal data for marketing-related reasons.
We ensure that the information you provide to us is safe and only used for the purposes stated in the opt-in statement provided to you at the time. The information is collected in accordance with this Privacy Policy.
How long we store your personal data
The General Data Protection Regulation (GDPR 2018) does not set out any specific minimum or maximum periods for retaining personal data. However, we will keep the personal data as long as it is necessary or as long as you want us to keep. If you require further information on our data retention policies, please email compliance@ikbposolutions.com
Where We Store Your Personal Data?
The data that we collect from you is stored at a secure destination in the UK and is processed by our staff or staff working for one of our partner suppliers. All information you provide to us is stored on secure servers. By submitting your personal data, you agree to the storing, processing and transfer of the data in accordance with this privacy policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Your Rights and Responsibilities
Under data protection law you have rights regarding how we process your data. You are not required to pay any charge for exercising your rights. We have one month to respond to you, and you may be asked for ID to confirm you identity. To exercise any of the following rights, please use the contact details supplied at the bottom of this page:
Right of access – you have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
Right of rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing. You also have the right to lodge a complaint directly with the Supervisory Authority who, in the UK, is the Information Commissioner’s Office (ICO). Their contact details are:
The Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. https://ico.org.uk/make-a-complaint/
Tel: 0303 123 1113
Cookies Policy
When visiting www.yourlifestyledirect.co.uk some information is collected automatically using cookies. Cookies are small text files that are placed on your computer or device by websites that you visit. They are widely used to allow sites to do things like provide personalised content and remember specific log-in details and settings. Cookies are used to make websites work, or work more efficiently, as well as to provide information to the owners of the site and so they can analyse how the website is being used.
Cookies can be temporary or permanent. Most cookies are deleted as soon as you close your browser or mobile application -these are known as session cookies. Others, known as persistent cookies, are stored on your computer or device either until you delete them, or they expire.
Contact Us
We want to give you the best possible service. However, if at any point you become unhappy with the service we have provided to you or you have any other concerns, then you should inform us immediately so that we can do our best to resolve the problem for you.
If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us at compliance@ikbposolutions.com or call
+442032872808